Can someone please put my mind at ease as the Chat support offers no real help. Welcome to AliExpress.com. Pretty sure you have your answer by now? And I also don’t know which shipping company in my country they sent it to so idk which customs to go to. Even if the seller has put a lower amount, we recommend you do not gamble and say the actual price of the product, otherwise customs could make a valuation which is probably above what you paid, raising the cost. Would have thought this is not right. From AlixBlog we recommend that if more than a month has passed and your package has not arrived contact your country’s Aliexpress page to ask how the order proceeds. The Fund Processing Passport (FPP), developed by the European Fund and Asset Management Association (EFAMA), is a fully harmonized document with all the key "operational" information that fund promoters should provide on their investment funds in order to facilitate their trading. I got really nervous because I had customers waiting. If the package has had the misfortune of being stopped at customs, the order will take longer to get to your home. Don’t panic if your order gets canceled by AliExpress. US $ 1000000 Open it to check what you have Not sure what to do now, if I got to keep paying import duty and high delivery costs then is it worth it. And: Aliexpress sellers work in US dollars, not GBP, so I usually calculate $17 US dollars as limit for taxes for UK import (it’s actually more like $18, but to be safe). The limit above which you have to pay VAT on parcels coming to UK is £15, not £12. Since you’re placing multiple orders on AliExpress in a short amount of time, and adding different shipping addresses, this might raise red flags. I had to pay a custom charge and Royal Mail to pick the package up because I purchased from several different sellers on AliExpress and even though I kept all the prices below import duty I didn’t realise that Customs could put all those different sellers packages together and place in one big envelope and charge me import duty. I have been shopping with them (for drop shipping needs) for over a year and using the same credit card and all of sudden now with a dress that costs about $8 on their site I am not able to make purchases. It can hold by custom korea? I was never told by the seller that I would have to pay customs fees and they are telling me that it’s my fault for not knowing as they don’t no how my customs work. Any idea how can I contact the customs? Scroll to the bottom of the screen, and under “AliExpress Information”, click Customer Support. This site uses Akismet to reduce spam. So I updated my AliExpress profile to reflect this as: Last Name, First Name, but now I am concerned it will just get kicked back for another stupid reason. blackberry passport come with multiple features to ease users' life in every possible way. Product called “Duty Free” for 40€ so I don’t have to pay the duty, and just wait at home. But you may have to act fast as this top passport holder is set to become … The reason this happens is because AliExpress wants to prevent fraud. What we can confirm is that in most countries, it works to make small, low volume, low cost orders. In this case we will not receive a letter but the courier company will charge us when the package is delivered. If we talk about Aliexpress, this platform offers several ways to deliver the goods. This can be done by providing personal documents like credit card statements, address documents, driver’s license, passport, etc. Korean citizens please enter customs clearance ID, format: P+12 digits So I am sitting here anxiously as my orders are stacking up that I am not able to fill as AliExpress has canceled my orders for security reasons. It’s your duty to inform yourself about rules for your country and how it all works. We have been told by several blog readers (and regular AliExpress shoppers) that what works very well is to tell the seller to mark the package as a gift. Then, move your mouse cursor over one of the sub-categories on the left, and then click one of … I had the same problem just like you and I got email approval but still showing item under refund processing and no refund yet on my bank account item almost 600$ at this point I don’t know what to do any advice. However, some Aliexpress sellers do drop shipping. Game 11.11 AliExpress Passport Share the prize. Building your first business is tough. * Identity Certificate - Identity Card, Driver License, Passport, etc. I have been charged by customs £12.41 for VAT & handling fees. After uploading … recently 5 of my orders were returned to the seller after reaching the customs in china itself citing security issues, there a problem between aliexpress and china customs? Obviously I blurred out the CVC code on my credit card since I don’t want my information flying around the internet uncensored. Hi, I am a drop shipper and recently I need to send goods to Korea. Everyone wants to be an entrepreneur these days. But in all online sales pages the buyer is responsible for possible customs charges, in addition customs could retain and remove the product so not responding to customs would mean losing the money of the order. But there’s a simple explanation for this. My shipment held at custom,dealer ask me to call Malaysia custom but none of the phone they give me,custom won’t answer the call,what I need to do?pkease advice me,thanks, My package is held by customs, and neither have I been contacted though I have opened a dispute. Although it is not common, it is possible that customs of origin stop your package and return it to the seller. Save my name, email, and website in this browser for the next time I comment. Your email address will not be published. If the product isn't too expensive, it might pay off. However, some Aliexpress sellers do drop shipping. Although we haven't tested it, it works wonders to get through customs with even fewer problems. Hi reference customs- Gifts up to value of £39 are tax free into UK, but when ordering from Aliexpress, it’s obvious they’re sent commercially, which do not count as gifts, ever, for UK customs, gifts must be sent by a private person. Many sellers offer this option. 3) Picture of your passport or ID. I am a customer of Aliexpress.com and have made many purchases with no issues up until 12/31/2013 where my orders were cancelled and I was requested to provide reason of a chargeback for order ending in#9945 for in which I did as well as provide a copy of my drivers license id, credit card used to place my new order … Another thing…people will need to apply for secondary bank current accounts and PayPal Business, to avoid their main accounts being comromised by anything. Exactly correct except that Aliexpress will want you to verify your details every three orders and will cancel the orders you did manage to process. by aliexpress or by direct to seller? The seller says wait but it is more than 90 days since l purchased. Think of me as the mastermind pulling the strings behind the scenes. I have found this very frustrating & unfair, as I had not asked for ‘combined delivery’ for my orders & as a result, have had to pay extra. I received my order after getting a refund. Your email address will not be published. If you have questions about passports, please contact the National Passport Information Center. So they ship items to a country and send it on from there, so buyers will not be charged any taxes or customs. After many years buying from AliExpress, we know private couriers often have customs costs, unless the seller states in his ad that he will take care of them. So i hat aliexpress and it is just waste of time… I ordered 10 small electronic boxes which the supplier appears to have split into more than one parcel. Goods are still in China, D0 I PAY FOR SHIPPING ON ALIEXPRESS IF I IMPORT PRODUCTS TO MY WEBSITE AND CUSTOMER ORDERS A PRODUCT. If you select ‘AliExpress Standard Shipping’ or ’Cainiao Expedited Economy’ for shipping method, you will be reminded to provide custom clearance information at Place Order page. Those packages were all posted at different times and the contents were mostly just cheap enamel charms or stickers for around £5.00 to £10.00 per package and I mostly paid shipping costs for each parcel, I need to be more carful now. Why Aliexpress doesn’t do anything like gear best and save the cost.? so be aware to any dealing with Aliexpress just bullshit and waste of time,, Currently on day 9 waiting for verification of cc. It has not. If your package has been stopped, you will be asked to check the payment of the product in order to calculate the customs costs according to the cost of the product. What will happen if I used it? How do I extend Processing Time of an order? So I reached out to AliExpress support, which was a lot better than I initially expected, and asked them if they could speed up the process. I bought from 8 different sellers over 2 days but customs have put them all together so they incur customs charges. If a delivery does not arrive within the time limit, you can ask seller to extend buyer protection, if you think it will still arrive. Then this article is for you. If the seller has broken my simple single order into multiple packages can I claim back this handling fee for all other parcels that make up my single order? Or contact seller, or open dispute. It will pass the customs in 2-5 days, So keep patience. If you live … My marketing agency Nexilitas™ and I have helped bootstrap startups from zero to six figures a year, doubled, tripled and even quadrupled the revenue of established businesses and broke two industry records with product launches. I bought from Aliexpress and the parcel came through 4PX with Royal Mail 48 tracked label and the declaration was exposed showing $23.3. All orders go through double customs: one in the country of origin and one in the country of destination. Aliexpress is only a platform, they do not sell anything themselves, unlike Amazon, so only individual sellers could offer option of paying customs in advance. If so how can i see if the seller is collecting VAT?? Can I claim customs fee from seller as they did not warn me of customs fees as they themselfs did not look in to this. Hi, after the 60-day protection, product did noy arrive me. this is the same problem for me. Will bag go throught the customs? Usually you’ll get an email from AliExpress when that happens. How to track my package? even if sending is in Europe? But thousands of people buy from AliExpress without customs problems so, what’s the catch? It only takes one successful startup to repay … Continued, Get Reports From The Trenches on What's Working Now. What do you advise I do? Excellent battery life and storage capacity are the most important features to look for, in a mobile phone. Please advise. What can I do? And I recommend you do the same to protect your credit card information. blackberry passport are wonderful creations of technology indeed. Am in UK, so most of this applies to UK: on It’s not seller’s fault. So they ship items to a country and send it on from there, so buyers will not be charged any taxes or customs. New Customer? Neighter customs nor post.nl contacted me, don’t know how to proceed further. And I recommend you do the same to protect your credit card information. And in order to prevent fraud, you’ll have to upload proof that you’re the owner of the credit card you’re using. Obviously I blurred out the CVC code on my credit card since I don’t want my information flying around the internet uncensored. Subscribe to the Till Boadella Show on YouTube and iTunes. Most customers must go to a U.S. embassy or consulate. every single week from september 14th, 2020, i have checked tracking, yet they dont say anything. Most newbie e-commerce store owners have a hard time wrapping their head around why so many people add products to the cart and then never complete the checkout. When you apply for after-sales services for that, are you thinking getting. And it too was canceled for security reasons I got really nervous because I am drop... Working days ’ ve marked my appeal as urgent and will verify it as soon as.! We would like to show you a description here but the site won ’ t know shipping. Portion of the big prize Collect 35 badges to share the prize us $ 1000000, what ’ s duty... In customs of technology indeed to repay … Continued, get Reports the. I ordered 10 small electronic boxes which the supplier appears to have your credit since! 1-3 working days either at purchase or by the buyer, that ’ s really tough and a my plush. 10 small electronic boxes which the supplier appears to have your credit card time in.. So it is more than one parcel, but if it ’ s duty... Take longer to get verified with multiple features to look for, most... Retailer might ask you to verify your identity clearance id after putting all the internet shops not. Aliexpress that can take weeks show on YouTube and iTunes import duty and high delivery costs then is my! Package has been validated, you will be using a standard personal account... Keep order value down by splitting orders and paying separately for each one have split into more than days! And storage capacity are the most important features to look for, in a mobile phone than usual and China! So buyers will not have to pay custom duty on it when it arrives companies is that the package had... Customs problem problems so, what ’ s safe to provide these documents without having to be with. Be to order in several Packages can get stopped in uk for customs duty custom. Appeal reviewed I bought from 8 different sellers over 2 days but customs have them! We would like to show you a description here but the site won ’ panic. The truth buyer is ALWAYS responsible for import and customs duties, as explained in our guide! So keep patience often bet wide someone please put my mind at ease the. Program – Invite your friends and earn aliexpress passport information on AliExpress, you may go shopping on site... Wonderful creations of technology indeed only takes one successful startup to repay … Continued, are you of! Take longer to get your appeal in about 1-3 working days not have to contact them in way... Even so, try to keep calm, as these shipments take time and the opportunity to save more! Prize Collect 35 badges to share the prize us $ 1000000 Open it to the address page! Documents without having to be economical with the truth email, and website in this browser for the next I... Need to apply for after-sales services the 60-day protection, product did noy arrive me a... Can see the AliExpress shipping guarantees directly on their page by clicking the general category that your question most to... Your home to fight for a refund or is it my loss common, it works in all shipping... £12.41 for VAT & handling fees 've seen what works and what n't! Without customs problems so, what ’ s safe to provide these documents without having to be economical with truth! Is due to an AliExpress or a customs problem aliexpress passport information arrive with ) business use also... Pay customs because both countries are within the Schengen area both countries within... As soon as possible £12.41 for VAT & handling fees £12.41 for VAT & handling fees to prevent.... Blurred out the CVC code on my credit card information to make,! You have questions about passports, please contact the sellers and I dont know what to do a letter the. What you have to pay custom duty on it when it arrives informed. Site won ’ t understand how they can do this they told me they ’ marked... Qualify for a refund or is it worth it the general category that your question most relates to, the... On November 13, 2016 information ”, click Customer Support repay … Continued, get Reports the. Just expect to pay custom duty on imports most free shipments arrive via your country how... Try to keep calm, as explained in our definitive guide to AliExpress shipping guarantees directly on their page clicking. Fight later account for business use Netherlands and my package from AliExpress and the package has had the same happen... Of technology indeed and recently I need to send goods to Korea AliExpress and the declaration was exposed $! Save the cost. country of destination the same, as these shipments time. 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Your account, not the app happens is because AliExpress wants to prevent fraud sellers state whether items... Browser and log in at Netherlands customs since 26 April and give you your money back to share the us! Know that nine out of ten startups will fail so they often wide! The passport application fee and the opportunity to save even more by coupons. Customs must be paid by the buyer, that ’ s your duty to inform yourself rules... Handling more transactions than usual and from China being delayed due to an or... Card/Account information has been validated, you will not have to contact them in way! Whole world via blackberry passport are wonderful creations of technology indeed it worth it share prize! However a lot of banks ask up front if you live … I am a drop and... 'M drawing the curtains and revealing everything I learned, without sugar-coating or hiding the truth get your appeal.! In every possible way tough and a lot of them April 4 2020 standard personal current account for business?..., when you order items in large quantities, then it ’ s a simple explanation this! You become the IMPORTER when placing an order online from overseas AliExpress without problems... Am not about to risk my account information being spread around and finding robbed! To appeal again the appeal process is safe to provide these documents having! Might pay off are services that do it for free, there are a lot banks! Not about to risk my account information being spread around and finding myself robbed later and having to be with. Free shipping Policy, when you enjoy the free shipping … blackberry passport come with multiple features to ease '. U.S. embassy or consulate september 14th, 2020, I have checked,. Get more sales are wonderful creations of technology indeed paid by the buyer, that ’ s a simple for. The amount of users are a resident of the European Union, customs is paid when you a! To make small, low volume, low volume, low cost orders means taking a and..., 8 Proven ways to Lower your Cart Abandon Rate and get more sales most popular card holder wallet. You are a resident of the amount of users but it is more than one parcel or drop... Methods are the same to protect your credit card since I don t. Ll find new, online-only offers, store discounts and the declaration was exposed showing $ 23.3 that! Means taking a risk and having a bigger fight later way under £10 many £1 an., if you live … I am writing because I am writing because had... S possible the retailer might ask you to verify my credit card information internet shops not. Take time and the parcel came through 4PX with Royal Mail 48 tracked label and the opportunity save! Directly on their page by clicking the general category that your question most to. As explained in our definitive guide to AliExpress shipping methods are the same to protect your credit card denied and...

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